Association Office Curbside Pick-up Guidelines

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The ACL Association Office is offering curbside delivery of amenity tags, stickers, etc. The current pickup hours are Monday through Saturday from 8:00 am to 3:00 pm daily. The building is still closed. Entry to the building by anyone other than ACL staff cannot be permitted; the drop box located in the lobby is not accessible. Please contact us well in advance (at least 24 hours in advance is ideal) to ensure all paperwork is in order and to allow staff to prepare your tags & stickers ahead of time. If you did not call in advance, you will be asked to park to allow staff time to review your account and prepare your packet. Staff will give you the go ahead to pull up for pickup when they are ready.

When arriving to pick up your items, please pull up to the “Stop Here” sign. Staff will be watching for vehicles, but if they do not see you, please call (815) 492-2238 ext. 1122. Staff will confirm your name and hand you an envelope containing your materials. Owners must wear a mask or face covering when interacting with staff. ACL staff will also wear a mask or face covering. Deliveries will not be made to anyone not wearing a mask or face covering. In this circumstance, materials will be left at an agreed upon location for the owner to retrieve after staff has left. No exchange of payments or paperwork will be permitted. All paperwork (insurance, registrations, Trail Indemnities, etc.) must be emailed, faxed, or mailed to the office in advance. All payments must be made over the phone with a credit or debit card or mailed in advance.

An appointment is required to have a new boat, ATV, or UTV measured. All paperwork (insurance, registrations, Trail Indemnities) must be submitted in advance. All payments must be made over the phone with a credit or debit card or mailed in advance. Measuring will be conducted solely by staff.Owners are required to wear a mask or face covering and respect social distancing. Anyone not wearing a mask or face covering will be required to walk the appropriate distance away from their ATV/UTV, for example, while staff measures the vehicle, and then pick up the stickers from the agreed upon location after staff has left.